Support & Services for Meetings, Groups, and Sports

Visit Winston-Salem is at your service.

Your path to a successful event begins right here in Winston-Salem. By delivering exceptional service and partnership from our first conversation to your attendees' final applause, Visit Winston-Salem is committed to enhancing your meeting, convention, sports event, or group tour.

Our dedicated team provides unparalleled local expertise and comprehensive support by offering customized solutions, on-site hospitality, and valuable resources for attendees. Explore our wide range of services, designed to streamline your planning and ensure a seamless and memorable experience in Winston-Salem. 

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Brandy Evans- Visit Winston-Salem Chief Marketing Officer- addresses a group of hotel and community partners at a local PR forum.
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A group of two couples dining at Bernardin's Restaurant in Winston-Salem, North Carolina.
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People getting help at front desk
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A group of meeting planners sit together at a sitting area during a conference to discuss meetings and conventions in Winston-Salem.
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Kay Calzolari, Senior Group Sales & Services Manager at Visit Winston-Salem, attends a group tour at Mrs. Hanes Moravian Cookie Factory.
PR & Marketing Support

Our Marketing Team offers an extensive library of high-resolution images, attendance builder videos, and B-roll available for promotional user. Access our online digital asset library, featuring a variety of destination images and videos, to keep attendees engaged and excited about exploring Winston-Salem. We also provide assistance with digital itineraries, landing pages, and custom graphic design, as well as comprehensive local and regional media lists to help strengthen your media presence throughout the greater Winston-Salem/Piedmont Triad region. 

Site Visits

Our knowledgeable services team can coordinate engaging and informative site visits to venues, hotels, and key attractions. We'll provide a walk-though tour of your desired location and can create a custom itinerary to give you a comprehensive overview of all that Winston-Salem has to offer.

Community Resources

We'll share local insights and connect you with vendors, services, and special offerings to consider for an impactful event with distinctly Winston-Salem flair. We offer personalized recommendations for vendors, off-site experiences, and custom tours. Our services team will work with you hand-in-hand to create the most memorable experience for your group- from the keynote to evening group outing. 

Visitor Materials

Ensure that attendees navigate Winston-Salem like local pros. We're happy to provide digital and physical maps, destination guides, and custom QR codes for use on your printed and digital materials, offering quick and easy access to information on local events, dining, attractions, and more. Your attendees will love exploring our walkable Forbes Top 10 downtown, diverse culinary scene, and engaging list of things to do for every interest group. Itiniaries custom built for your group are also available upon request!

Volunteer Coordination

Hosting successful sports events often means all hands on deck. Visit Winston-Salem collaborates with local organizations to provide volunteers upon request, offering planning support and hospitality services for your upcoming events. We can assist with tasks such as filling registration bags, staffing visitor information areas, welcoming attendees, and providing directional assistance.

Hotel & Venue Coordination

We serve as your central point of contact for venues and hotel partners, providing complimentary, dedicated support in securing accommodations. For large-scale events, we utilize Meetingmax software for online room block management, which includes room block monitoring, reservation management, and real-time room block and pickup reports.

Group Tour Resources

Craft an authentic group tour experience in Winston-Salem with the assistance of our Group Tour and Services team. We offer expert guidance on group-friendly attractions, dining options, and itineraries tailored to your groups interests. For groups overnighting in Winston-Salem, you can also look forward to additional custom perks such as guided windshield tours and engaging welcome receptions.

Plan Your Meeting in Winston-Salem